“Imagine that you need surgery to correct a serious condition. You have health insurance, so you begin the process of getting your insurer to approve the operation. It does.
A month later, as you are on the road to recovery, you get a bill for the full cost of the surgery and related expenses. When you contact your insurer to determine the next steps, you’re horrified to hear that the company has changed its mind and denied your claim, so it won’t be covering the surgery after all.
That’s not a hypothetical scenario…”
Read the opinion piece by Liz Helms on STAT News
Liz Helms is president and CEO of the California Chronic Care Coalition, founder of the Chronic Care Policy Alliance, and author of “Health Care Unhinged: The Making of an Advocate“ (Page Publishing, 2016).